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Reward for “Emotional Labor”?

I have been thinking about the issue of helping students with issues and problems that are not always academic in nature. Students might come to faculty with issues about their personal lives regarding relationships, finances, identity; the list can go on. This type of listening is often referred to as "emotional labor" and is sometimes required to be done at colleges and universities. Often it is noted that this work is  disproportionately performed by women, and it is often not compensated financially. While harassment and other forms of discrimination also happen in the academic world that disproportionately hinder women, I am referring specifically to "the invisible labor of mentoring students [that] isn’t rewarded in the tenure-and-promotion process" that is discussed in this article from The Chronicle of Higher Education. I would argue that this invisible work is not academic advising. This work goes well beyond the role of academic advisor.

I have been thinking about this a lot lately, for my work as the mentor to the football team has me often wading in waters for which my Ph.D. did not give me much training. And it is work for which I am not specifically financially compensated by my institution. It could, of course, be lumped into that catch-all of "service to the institution," which can mean anything from committee work, to participating in faculty or administrative searches, to advising, and to participating in any number of "ad hoc" groups.

For me, this diagram offers a different way of thinking about my mentor work:

Related image

While I still believe that it should be compensated financially in some way, I am finding that there is a reward - an intrinsic reward - in doing this work. The gratitude that is expressed to me by my students when I listen to them and help them form a plan to fix whatever problem they are having reminds me why I teach at a small school that says we genuinely care about students. We are part of the Colleges That Change Lives book and the website for CTCL has this quotation for our entry:

“This [McDaniel College] is a community of nice, earnest, unassuming, quietly self-assured teenagers who realize they are getting a first-rate education and who regard their teachers as their friends and mentors.
Colleges That Change Lives

I am proud to be a part of that. While I work to make sure that the mentoring work that I am doing will one day be financially compensated, I will continue to realize that I'm in the sweet spot with my role as faculty mentor to the football team. I am good at it, it's what the world needs right now (at least on my campus), I can be paid for it (though my pay is for my teaching primarily), and possibly most importantly, I love what I am doing. As the diagram above shows, it's my profession and vocation, but it's also my mission and passion. They all align to that sweet green star that reflects my purpose.

May we all find a way to the green star of our purpose. And be paid for doing it. While this post doesn't advocate that this work should not be paid for, I would also say that it has its own rewards. If you're good at this work, and you're at a place that values it, I hope you'll continue to do it. And if you are a tenured faculty member, I hope you'll think about doing it. There are so many faculty on the tenure track - and many more off it - that expectations for this sort of work would be nearly abusing their roles. However, if you, like me, find yourself in the privileged position of tenured full or associate professor, think about this type of mentoring work. Because this world, and the young people trying to make their way in it, need people to guide them, friend them, and mentor them.

* After I published this post, this related article popped up on Twitter:, and my college, McDaniel is mentioned: https://www.washingtonpost.com/local/education/showing-that-they-care-college-faculty-called-on-to-aid-floundering-students/2018/10/07/6b67d098-c6a4-11e8-b1ed-1d2d65b86d0c_story.html?noredirect=on&utm_term=.b2771064700a

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